Paying for DHL Services

Pay for DHL shipping and services with a Flowbit NFC card.

Go to the DHL website

Open dhl.com and select the desired section: sending a parcel, paying for delivery, or paying the invoice. If you have a DHL account, log in. If not, you can pay without registering (for one-time shipments).

Order the service

Fill in the shipment details (address, weight, delivery type).
Wait for the cost to be calculated.
Click Continue / Proceed to Payment.

Select a payment method

On the payment page, select Credit / Debit Card.

Enter your card details

Please provide:

Card number, expiration date, and CVC — available in your personal account.
Cardholder name — your name in Latin characters.
Country: Select Hong Kong
Billing address — use the address issued with your card (displayed in the mini-app).

The address can be generated using a relevant service.

Change your IP address

If your payment is not going through, change your IP address to the Hong Kong.
You can find a suitable service in this selection of IP address changing services.

Confirm payment

Click Pay / Submit Payment. The payment is debited immediately. A confirmation will appear on the screen and be sent to your email.

Check the status

For shipments, a tracking number will appear.
For invoices, the status will change to Paid.

If the payment does not go through

Check:

the correct IP address has been selected;
that the account country is set to Hong Kong;
that the card information and billing address are correct.

Important

📢 If you encounter any issues or your payment doesn’t go through, contact support—our team will help you resolve the problem.

Having trouble with payment?

Change your IP address

Change the connection region
Select the region issued with your card in the app: Singapore or the United Kingdom.
Make sure the region has actually changed.
Use any service to check your IP
Enter a billing address that matches the country of your card.
You can generate the address using the appropriate service.

Changing your IP address

Reliable services for changing your IP address

Visit

If you're having trouble making a payment

Write to support — the team will help you sort it out quickly.