Paying for a MyHeritage Subscription

Paying for a MyHeritage Subscription

Pay for a MyHeritage subscription with a Flowbit Online card.

Mastercard

Payment is available via Flowbit Online

Get a Card

Log in to your MyHeritage account

  • Go to myheritage.com and log in to your account.
(Or register if you don't have an account yet.)
  • ⚠️ Recommended: If your payment is not going through, change your IP address to the UK or Singapore (Depending on which country was listed when your card was issued)
  • You can find a suitable service in this selection of IP address changing services.

Open the subscription page

  • In your personal account, select the appropriate plan
  • (MyHeritage Complete, PremiumPlus, or another).
  • Click Upgrade / Subscribe.

Select a payment method

Select Credit / Debit Card.

Enter your Flowbit card details

  • Card number, expiration date, and CVC — from your Flowbit personal account
  • Name on card — in Latin characters
  • Country: Select the country listed on your card: the United Kingdom or Singapore (as shown in the Flowbit mini-app)
  • Billing address / ZIP — the address issued with your Flowbit card
📌 The address must exactly match the card details.

Change your IP address

  • To ensure a successful payment, you may need to connect via the United Kingdom or Singapore (the required country is displayed in the Flowbit mini-app)
  • You can find a suitable service in this selection of IP address changing services.

Complete the payment

  • Click Pay / Confirm.
  • 🧾 Your subscription is activated immediately.
  • You'll be charged automatically for the selected period.

If the payment doesn't go through

  • the correct IP address has been selected;
  • Check the billing address is correct
  • Make sure there are sufficient funds on your card
  • Try paying through your computer's browser.

Important

If you don't plan to use your subscription, disable auto-charge before the end of the period to avoid being charged again.📢 If you encounter any issues or your payment doesn’t go through, contact support—our team will help you resolve the problem.

Having trouble with payment?

Change your IP address

  1. Change the connection region

    Select the region issued with your card in the app: Singapore or the United Kingdom.

  2. Make sure the region has actually changed.

    Use any service to check your IP

  3. Enter a billing address that matches the country of your card.

    You can generate the address using the appropriate service.

Changing your IP address

Reliable services for changing your IP address

Visit

If you're having trouble making a payment

Write to support — the team will help you sort it out quickly.