Paying for a SHEIN Order

Paying for a SHEIN Order

Shop on SHEIN and pay with a Flowbit NFC card.

Mastercard

Payment is available via Flowbit Online

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MastercardGoogle PayApple Pay

Payment is available via Flowbit NFC

Get a Card

Create an account or log in to SHEIN

Go to shein.com and log in.

Add items to cart

  1. Select the desired products.
  2. Add them to your cart.
  3. Proceed to checkout.

Proceed to payment

On the checkout page, click Pay Now / Place Order. Select Credit / Debit Card. (Do not select local payment methods.)

Enter your card details

Please provide:
  • Card number, expiration date, and CVC — available in your personal account.
  • Cardholder name — your name in Latin characters.
  • Country: Select the Hong Kong.
  • Billing address — Use a Hong Kong address (if required).
The address can be generated using a relevant service.

Change your IP address

Confirm payment

Click Pay / Confirm. The funds are debited immediately. The order will appear in the My Orders section.

After payment

  • The order status will change to Paid / Processing
  • Delivery tracking is available
  • Returns are processed through your SHEIN account

If the payment does not go through

Check:
  • the correct IP address has been selected;
  • that the account country is set to Hong Kong;
  • that the card information and billing address are correct.

Important

📢 If you encounter any issues or your payment doesn’t go through, contact support—our team will help you resolve the problem.

Having trouble with payment?

Change your IP address

  1. Change the connection region

    Select the region issued with your card in the app: Singapore or the United Kingdom.

  2. Make sure the region has actually changed.

    Use any service to check your IP

  3. Enter a billing address that matches the country of your card.

    You can generate the address using the appropriate service.

Changing your IP address

Reliable services for changing your IP address

Visit

If you're having trouble making a payment

Write to support — the team will help you sort it out quickly.