Paying for Tickets on Viagogo

Paying for Tickets on Viagogo

Buy concert and match tickets on Viagogo with a Flowbit Online card.

Mastercard

Payment is available via Flowbit Online

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Find an event

  1. Go to viagogo.com.
  2. Find the event you need (city, date, artist).
  3. Select a ticket option and click Select / Buy.

Check the ticket type

  • On the order page, please note: E-ticket — will be sent to your account or email; Mobile Transfer — the ticket will be sent via a third-party service; the ticket delivery date (sometimes several days before the event)

Placing an order

  • You can: log in to your Viagogo account, or continue without registering by entering your email. (Email is required—you'll receive access to your ticket there.)

Enter your card details

Please provide:
  • Card number, expiration date, and CVC — available in your personal account.
  • Cardholder name — your name in Latin characters.
  • Country: Select the country listed on your card: the United Kingdom or Singapore (as shown in the Flowbit mini-app)
  • Billing address — Use the address issued with your card (displayed in the mini-app).

Change your IP address

  • To ensure a successful payment, you may need to connect via the United Kingdom or Singapore (the required country is displayed in the Flowbit mini-app)
  • You can find a suitable service in this selection of IP address changing services.

Confirmation

Click Place Order / Pay. Your payment will be debited immediately. A purchase confirmation will appear on your screen and be sent to your email.

If the payment does not go through

Check:
  • the correct IP address has been selected;
  • whether the country associated with your account is correct;
  • that the card details and billing address are correct.

Important

📢 If you encounter any issues or your payment doesn’t go through, contact support—our team will help you resolve the problem.

Having trouble with payment?

Change your IP address

  1. Change the connection region

    Select the region issued with your card in the app: Singapore or the United Kingdom.

  2. Make sure the region has actually changed.

    Use any service to check your IP

  3. Enter a billing address that matches the country of your card.

    You can generate the address using the appropriate service.

Changing your IP address

Reliable services for changing your IP address

Visit

If you're having trouble making a payment

Write to support — the team will help you sort it out quickly.